Shipping, Refund & Returns
It is important to us that you are delighted with your purchase. If you need to return or exchange an item, please let us know, and we'll do whatever it takes to make things right.
For us to be able to accept your return, it must meet the following requirements:
- We accept returns of most products* for exchange or refund within 30 days of the delivery date.
- Returned items must be unused and with the original packaging. (This does not apply to defective or damaged items.)
- You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please note that returned items either used or not in their original packaging may not be accepted or incur a 20% restocking fee. Exchanges for equal value, defects returns and store credit have no additional charge.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
*Unless the product's item description notes that it cannot be returned or stipulates a different return policy time.
To begin a return or exchange, please fill out the form below: